I am a docu-runner living and working in Bristol, UK. After graduating with a degree in animation in the late nineties I considered my next steps creatively whilst the world revolutionised digitally. Finding employment in the service industry, focus shifted away from presenting creative work until almost a decade later. Here is a list of achievements since going freelance in 2010.
JULY 2010 Start to regularly attend open mic nights in Bristol in order to perform poetry that I had been writing
for around a year prior to the first performance.
JUNE 2011 Publication of first collection of poems and cartoons “Leaving Present”.
OCTOBER 2011 Take part in Artounament Gloucester poetry slam. This performance led to a place in the finals at the Artournament poet laureate 2012 contest.
AUGUST 2011 Featured slot at Poetry Pulpit, Leftbank, Bristol.
FEBRUARY 2012 Perform a selection of work at “Textually Active” at Plymouth College of Art.
APRIL2012 Publication of second book “What an Absolute Load of not my Cup of Splosh”.
MAY 2012 Featured performance at The Criterion Theatre, Coventry.
JUNE 2012 Featured performance at “Set the Agenda”, The Camden Monarch, London.
JUNE 2012 Publication of first comic book “Rats With Wings Have Feelings Too”
JULY-SEPT 2012 Produced a set of video games collectively known as “mundane mini games” and documented the process with a series of video broadcasts live on the internet.
AUGUST 2012 Finalist in Artournament poet laureate 2012 contest.
OCTOBER 2012 Featured performance at “Poetry in Store” event at Waterstones Cheltenham (Organised by Cheltenham Poetry Festival).
NOVEMBER 2012 Release of “Memory Card” (A picture/poetry book and video game)
NOVEMBER 2012 Took part in “100 Poems in a Day” (writing 100 poems in a day for charity
FEBRUARY 2013 Free iPad poetry and short story book “The Carrot At The End Of The Spectrum Run” published on the ibookstore
April 2013 onwards
Blaze: Gift shop and boutique gallery, Colston St, Bristol: Keyholder, administrator, All aspects of running the outlet and being independently responsible for the running one day a week (Saturdays). Attending and helping set up exhibition events and one off promotional events e.g christmas promotion and summer sale promotion.
Left in Jan 2014 in order to be full time parent during weekdays
Appeared in Cheltenham poetry festivals annual poetry slam
Joined team at Cafe Des Amie's. Event promotion and runner Published Housebloke (tongue in cheek well being tabloid paper) Published Podunk (collection of poetry and prose)
Currently looking to offer service as a customer service and social media consultant for local businesses
Courses: 2012 Outset Bristol Introduction to Enterprise 2014 E careers Video game production (Unity)
2015 i to i Tefl Teaching English as a foreign language
Computer literate, good keyboard skills, spreadsheets and word processing
Excellent communication and interpersonal skills
Working to company quality procedures
Dealing with suppliers and customers
Achieving targets and deadlines
Wide retail and customer service experience
Inbound and outbound call handling
Customer Service Representative, Echo Managed Services March 2013-April 2013
Short term temporary role for Electoral Commission dealing with inbound calls and administration tasks during the build up to local council elections.
Customer Service Representative, Bristol City Council, Electoral Services March 2012- May 2012 and June 2012- November 2012
Temporary role dealing with inbound calls and administration during the build up to the mayoral referendum election, annual canvass and build up to mayoral/PCC election
Dealing with general queries
Maintaining and updating CRM whilst communicating with customers
Fulfilment of postal vote application forms
Liaising with back office staff
Assisting back office staff with administrative registration tasks
Customer Service Representative, Callcredit Feb 2007- Mar 2011
Duties involved: Dealing with inbound calls and administration duties for National Apprenticeships Service, ING, NHS Smoking Helpline, Smokefree England and UKBA. During the Smokefree England Campaign I fulfilled the role of senior advisor which involved quality monitoring and floor walking.
Call centre duties include:
• Inbound call handling
Outbound call handling
Processing query forms
Liaising and communicating with client services department
Assisting bureau advisors to answer queries
Meeting service level agreements
Sports Relief helpline assistant (2005)
1995-1998 University of Wales Newport: Animation B.A. (hons) 2.2
1994-1995 GLOSCAT Brunswick Campus: Foundation Studies in art and design-passed with merit 1987-1994 Tewkesbury School: 3 A levels (Theatre Studies, Art and Design and General Studies)
9 GCSEs (including mathematics and English at grade C
Personal and professional references are available on request
Full Personal achievement and employment record (1994-present) also available on request